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leadership book on a table
People Management
5 min read

Best books for leaders to kick-start 2019

Luke Thomas is the head of growth at getAbstract, which finds and rates the top business books, articles, and video talks then summarizes them into 10-minute abstracts. Today, the company is the world’s leading provider of compressed knowledge for organizations of all sizes. A new year has begun and many of you are working hard at…

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Great leaders inspire followership
People Management
5 min read

How great leaders inspire followership

There is an interesting leadership conundrum that’s common in business settings: informal leaders often have many loyal followers while formal leaders may have few—maybe none! Why? Because leadership isn’t something that can be simply bestowed upon someone by an organization. It’s something that is earned. “The language used for effective followership is ‘exemplary followership,’ coined…

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Management skills for talent optimizers
Hiring
12 min read

20 management skills for talent optimizers

As a talent optimizer, you need to master diverse leadership and management skills. You might be naturally adept at some of the following skills—but developing competency in others will force you to stretch beyond your comfort level to close gaps. While it won’t be easy, doing that important work will set you up to be…

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Hiring the whole candidate is key to a sound talent strategy.
Hiring
7 min read

8 hiring process steps we recommend (and model at PI)

At The Predictive Index, we pride ourselves on modeling best hiring practices using the PI solution and talent optimization.  As we work with clients in the implementation stage, they find it helpful to hear how we use PI in our own hiring process. Here’s an insider’s look at how we leverage behavioral and cognitive data to…

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Account Managers at PI working
Hiring
5 min read

This is what makes a great accountant extra successful

There are certain behavioral traits that are common to all great accountants, whether the person is an individual tax professional or a CFO of a multibillion-dollar company.  Great accountants are detail-oriented, of course, or “high D” in Predictive Index speak. They must be thorough and precise—and comfortable living within rules and guidelines, thank you AICPA. (If…

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pro talent optimizer
People Management
9 min read

What is talent optimization?

Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…

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Frontline employee customer service rep
People Management
7 min read

How to motivate frontline employees

Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…

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leadership book on a table
People Management
5 min read

Best books for leaders to kick-start 2019

Luke Thomas is the head of growth at getAbstract, which finds and rates the top business books, articles, and video talks then summarizes them into 10-minute abstracts. Today, the company is the world’s leading provider of compressed knowledge for organizations of all sizes. A new year has begun and many of you are working hard at…

Read More
people management is easier with behavioral assessments
People Management
31 min read

A conversation about people management with Jeff Haden

Author and LinkedIn thought leader Jeff Haden talks about people management, millennial managers, and even “chug points.”

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Hiring
11 min read

How to hire a top-performing project manager

Fulfilling the point-person role to see projects through to fruition, project managers must be up for the challenge of spearheading necessary tasks and taking the fall if something goes wrong. A good project manager can be the difference between meeting deadlines, budget and, scope requirements and failing to meet expectations. With so much at stake,…

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HR can be a strategic partner
People Management
4 min read

HR as a strategic partner: collaborating for success

The best HR professionals aren’t the compliance officers of old: they’re strategic partners in planning, org design, and driving the business to success.

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financial services worker
Hiring
4 min read

With labor shortages affecting the financial services sector, it pays to plan ahead.

As tempting as it may be to fill a position with a “good enough” candidate, in the long run, it pays to hold out for the right candidate. That’s especially true right now when a growing shortage of skilled labor is affecting the financial services sector. A 2018 study by Korn Ferry predicted a worldwide…

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employees in learning center
People Management
5 min read

Reason #2 why good employees quit: manager fit

Why do good employees leave? One of the biggest reasons is a poor fit or relationship with their direct manager. Find out how to fix this problem.

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Toxic workplace
People Management
15 min read

Toxic work environments: 15 factors that create a toxic workplace

Toxic work environments permeate company culture. Learn more about the top 15 causes of toxicity and steps business leaders can take to solve the problem.

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human resources director at desk
Company Culture
3 min read

Make common sense a part of your human resources strategy.

The best human resources leaders run departments that are fluid and proficient. This requires shaping effective processes but also knowing when to bend the rules. In fact, when we asked our people operations team to highlight top HR sins, recruiter Will Otto warned that process isn’t everything. Prioritizing process over common sense can come back to…

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