There are certain behavioral traits that are common to all great accountants, whether the person is an individual tax professional or a CFO of a multibillion-dollar company. Great accountants are detail-oriented, of course, or “high D” in Predictive Index speak. They must be thorough and precise—and comfortable living within rules and guidelines, thank you AICPA. (If…
Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…
Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…
Fulfilling the point-person role to see projects through to fruition, project managers must be up for the challenge of spearheading necessary tasks and taking the fall if something goes wrong. A good project manager can be the difference between meeting deadlines, budget and, scope requirements and failing to meet expectations. With so much at stake,…
The best HR professionals aren’t the compliance officers of old: they’re strategic partners in planning, org design, and driving the business to success.
As tempting as it may be to fill a position with a “good enough” candidate, in the long run, it pays to hold out for the right candidate. That’s especially true right now when a growing shortage of skilled labor is affecting the financial services sector. A 2018 study by Korn Ferry predicted a worldwide…
The best human resources leaders run departments that are fluid and proficient. This requires shaping effective processes but also knowing when to bend the rules. In fact, when we asked our people operations team to highlight top HR sins, recruiter Will Otto warned that process isn’t everything. Prioritizing process over common sense can come back to…
I quit. Those are the two words you least want to hear from a high-performing employee, especially if you’re running an SMB where maintaining headcount is all the more critical. It takes time to find good talent—and employee turnover costs add up—so losing even one worker can hurt. So why do good employees quit? If…
When you’re building a team, you don’t just want to fill a seat—you want to find the right person, and you want to do it fast. But rushing into hiring can be a huge mistake. Because while finding the right person takes time and can be costly, filling the position with the wrong candidate costs…
A human resources manager plays a critical role in any business. As one of the people responsible for bringing in and retaining your greatest business asset—your talent—your HR manager must understand your culture, have a knack for finding top performers, and be business-savvy. A good HR manager is strategic, a superb communicator, a proficient problem…
An accountant is vital to ensuring your organization maintains accurate financial statements and records. Operating a business without strong bookkeeping is like driving a race car with a blindfold on. You can’t measure your progress—and you could very well end up in a wreck if the IRS decides to audit you. With so much at…
Vinayak Ranade is the Founder and CEO of Drafted, an innovative referral hiring solution. Employee referrals are known to result in more efficient hiring. As you can see in the below SlideShare, U.S. companies hire 29 percent of their workforce through referrals—and at least 88 percent of employers love employee referrals. At companies like Ernst & Young,…
From a Princeton pizza shop to the NHL, from Goldman Sachs to software solutions, Mike McKee, CEO and Director of ObserveIT, has worked on and led teams of every flavor. But whether it’s delivering pizzas or developing security software, it always comes down to people. The Predictive Index Senior Director of Marketing, Thad Peterson, sat…
Offering great customer service is a huge competitive advantage. After a positive interaction, people become loyal to your brand—and they refer you to their friends because they trust you’ll do right by them, too. On the flip side, one negative interaction can cost you someone’s business forever. With so much at stake, you can’t afford…
